FAQs

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- The minimum requirements are as follows:
  • OS: Windows XP SP2
  • 1MB Internet Connection (2MB Recommended)
  • CPU: 2.0+ GHZ Single Core Processor
  • System RAM: 512 Mbytes
  • Video Card: NVIDIA 6200+ (Direct X 9.0c compliant video card with 128MB RAM or better)
  • Sound Card: 100% direct X 9.0c compatible sound card
  • Hard disc space: 8GB free space
You will need Adobe Flash installed - it can be downloaded here…
- It is possible, but much of the information given in the program is passed by audio only. So without audio you will find it difficult. We do not recommend you use the program on computers without sound.
- Please refer to the first question in this FAQ list for minimum and recommended system specifications. If your system does not meet the recommended specifications, there is a good chance you will have to adjust some of your video and/or audio settings to achieve better performance.
- Log back into the program and click on the My Certificates menu item.
- The name on your certificate is the first and last name that was input during registration. If the name on your certificate is incorrect send an email to d-net@smartmci.com. Please provide your user information to assist in locating your account and the how your name should appear.